You’ve got SlotZilla questions, we’ve got answers. Here’s a handy FAQ about the Zipline attraction in downtown Las Vegas at Fremont Street Experience.
Limited Time – All You Can Fly Zipline Promotion from Monday-Friday each day from 12pm-5pm. All full-price Zoom tickets purchased will allow the purchaser (non-transferable) to fly Zip or Zoom an unlimited number of times from 12pm-5pm on the day of purchase. The minimum number of flights is 1 with no maximum. You must be in person at the stairway greeter prior to 5pm for the last ride. Ticket and wristband expire at 5pm and will not transfer to any other day. Each “All You Can Fly Ticket” holder will receive one set of free photos from the first ride only. If the “All You Can Fly” wristband is cut or shows signs of being removed, no additional rides will be allowed.
Q. How much does it cost to ride SlotZilla?
Zip-Zilla= $49*
Super-Hero Zoom= $69*
Q. What is the difference between Zip-Zilla and Super-Hero Zoom?
The Zip-Zilla (Zipline) is 77 feet high, flyers go halfway down the Fremont Street Experience (850 feet), in a seated position. On the upper level (114 feet up), the Super-Hero Zoom (Zoomline), guests ride “superhero-style” all the way down the Fremont Street Experience canopy (1,700 feet).
Q. Where can I purchase tickets?
Tickets can be purchased online at VegasExperience.com. Tickets can also be purchased in person at the Ticket Office; however, ticket times are first come, first served.
Q. Will SlotZilla sell out or limit the number of guests to zipline?
SlotZilla will often sell out. All ticket times are first come, first served so we encourage you to book ahead of time.
Q. What are the hours of operation for SlotZilla?
Zip-Zilla (Zipline)
Monday – Wednesday 4pm – 1am
Thursday – Sunday 12pm – 2am
Super-Hero Zoom (Zoomline)
Monday – Wednesday 12pm – 1am
Thursday – Sunday 12pm – 2am
Q. Is the boarding time the time I will actually “fly”?
No, boarding time is the time you will begin your queue. Remember that you will be weighed, harnessed and go through several safety checks before flying.
Q. How long from my boarding time will I fly?
We ask that you allow approximately one hour to get through the entire process. Remember, there are several safety checks prior to your actual flight.
Q. I had a change in my schedule. Can I exchange my tickets online?
Exchanges will only be allowed for ticket times that have not expired and there is a $10 per ticket exchange fee. Please arrive 10 minutes prior to the Boarding Time identified on your ticket and/or wristband. Late arrivals are subject to a $10 exchange fee per ticket plus the requirement to exchange tickets for the next available time.
Q. Are there lockers for personal items?
When riding SlotZilla, customers are provided with a good-sized bag (11.5 inches high, 9.25 inches wide, and 17.25 inches long) for storing personal items such as glasses, phones, and purses. These bags are securely attached to your equipment and travel with you, ensuring that your possessions are with you at all times and arrive with you at the landing platform.
Please note that no open containers or food are allowed on the ride once you enter the staircase.
Q. Can I wear flip-flops on SlotZilla?
Because they will most likely come off while flying on SlotZilla, flip-flops are not allowed while riding. A bag is provided for your possessions, so you can always store your flip flops in there until you get to the landing platform. You’ll be glad you did, and so will the downtown crowds below!
When riding SlotZilla, it is important to wear secure footwear to avoid losing them while flying. Flip-flops are not allowed since they can easily come off, and neither are Crocs. However, a bag is provided for your belongings, where you can store your flip-flops or Crocs until you reach the landing platform. This precaution ensures the safety of both you and the crowds below
Q. Do I have to walk upstairs to get to the take-off platforms?
Zip-Zilla (Zipline) and Super-Hero Zoom (Zoomline) guests walk up two short flights of stairs to the harness level. Once harnessed, Zipline guests walk up to the launch-tower. Super-Hero Zoom (Zoomline) guests go up in an elevator. Elevators to all levels are available for ADA guests.
Q. Where do the SlotZilla zip lines start and where do they end?
The SlotZilla tower is just past the east end of the Viva Vision canopy (look for the giant slot machine). You will find the entrance to the SlotZilla box office right next to Walgreens. After flyers take off from the tower, they either land between Fremont and Four Queens (Zip-Zilla) or go all the way to the Golden Gate and Circa (Super-Hero Zoom).
Q. Where do I land?
Zip-Zilla flyers land between Four Queens and the Fremont Casino at Mid-Landing.
Super-Hero Zoom flyers go all the way to the Golden Gate and Circa at End-Landing.
Q. How far will I go on my SlotZilla ride?
The upper Super-Hero Zoom (Zoomline) runs the entire length of Fremont Street Experience under the new Viva Vision canopy, which is roughly 1,700 feet. The lower Zip-Zilla (Zipline) sends you flying about 850 feet, or half the distance of Fremont Street Experience.
Q. How long does the flight on SlotZilla take?
The lower Zip-Zilla (Zipline) takes approximately 30 seconds from the launch tower to the landing platform between Four Queens and the Fremont Casino. The Super-Hero Zoom (Zoomline) flight takes approximately one minute to get guests to the landing platform in front of the Golden Gate.
Q. Can a guest with disabilities fly SlotZilla?
In most cases, yes. A SlotZilla supervisor will take the guest up to the take-off deck in a Fremont Experience wheelchair. Someone from the guest’s party must meet the guest at the landing platform with their personal wheelchair. Some additional restrictions may apply for those with prosthetic limbs due to harness and safety requirements. For questions, please call the Ticket Office at 702-678-5780 during normal business hours.
Q. Is my flight “both ways”?
No, SlotZilla is a gravity-based ride, so it doesn’t go in both directions! All flights are one-way only. You’ll have to walk back to your party or have them meet you at the landing point for the Zip-Zilla(Zipline) in front of Four Queens or Super-Hero Zoom (Zoomline) at Golden Gate.
Q. Is there an age limit?
There are no age limits if the weight requirements are met, although flyers younger than 13 must be accompanied by a rider 13 or older. This means the accompanying rider must purchase and ride SlotZilla.
Q. Are there weight restrictions?
Yes, there are weight limits on SlotZilla. For the Zipline, guests must be at least 50 pounds. For the Super-Hero Zoom (Zoomline), guests must be at least 80 pounds to ride. The maximum weight allowed for either ride is 300 pounds.
Q. Is there a height limit?
There is no strict height minimum if you meet the 50-pound weight limit. However, maximum height for either the Zip-Zilla (Zipline) or Super-Hero Zoom (Zoomline) is 6’8″.
Q. My child doesn’t weigh enough, can they fly with me?
No, flights are one person per line, no tandem flights.
Q. How many people go at a time?
There are four lines for the Zip-Zilla (Zipline) and four lines for the Super-Hero Zoom (Zoomline), so four guests can go at the same time side by side.
Q. Once we boarded SlotZilla, we determined it was too scary for some in our party, can we get a refund for our tickets?
Q. Once we boarded SlotZilla, we determined it was too scary for some in our party, can we get a refund for our tickets?SlotZilla is designed to offer an adrenaline rush to all guests. Be advised no refunds will be offered. ALL SALES ARE FINAL.
Q. What if the ride is closed due to weather?
SlotZilla is equipped with a system that monitors weather (lightning, wind, etc.) that may affect operations. Should the ride close temporarily due to weather, all guests for the affected boarding times will be offered a full refund or you can exchange for another time at no fee.
Q. If I am issued a refund due to ride closure, how long will it take for my refund to be issued?
Cash refunds will be processed immediately through the Ticket Office. Credit card refunds may take up to 14 days to post to your account. Refunds will only be processed through the original form of payment, no exceptions.
Q. If I am issued a refund due to ride closure, how long will it take for my refund to be issued?
Cash refunds will be processed immediately through the Ticket Office. Credit card refunds may take up to 14 days to post to your account. Refunds will only be processed through the original form of payment, no exceptions.
Q. Are there discounts for groups?
Yes, group rates start at 20 tickets or more. The discounts are as follows: 20-99 tickets, 10% discount; 100-499 tickets, 15% discount; 500 tickets or more, 25% discount. For group discounts, e-mail infozip@vegasexperience.com or call 702-678-5780 during normal business hours.
Q. Can I purchase photos of my SlotZilla flight?
Yes! Photos of your experience are available from our photography partner, Storibox. We do a group photo at the entrance and several action photos of each rider as you fly into our landing platforms, so smile! Photo packages are available on the harness deck before your ride and on the lower level of each landing platform after the ride.
Q. Can I use my GoPro or smartphone during my flight?
No, cameras and smartphones must be stored in the bag provided prior to the ride. Action cameras are provided for every rider at the entrance to the ride and will produce HD video and photos during the ride experience. Videos can be purchased either prior to the ride or after the ride!
Q. How do I receive my SlotZilla Videos and Photos?
Each group receives one card with a QR code on one side and a website with a photocode on the other side. This one card will link to the photos and videos for everyone in your group. When you scan the QR code you will be taken to a website with your photos and videos for immediate download or purchase. You can also visit the storibox.com website and enter in the code on the back of the card.
Q: Where can I contact someone about SlotZilla?
If you have any questions or comments, you can e-mail our team at infozip@vegasexperience.com or call 702-678-5786. Please give our team 48 hours to respond to your request.
Q. Any other small print I should know about?
Yes, flyers can’t be under the influence of drugs or alcohol. You shouldn’t ride if you’re pregnant or if you have health concerns such as back, neck, shoulder, heart trouble or problems with balance or seizure disorders or any recent surgeries/injuries within the last 6 months. We have the right to refuse service to guests. No refunds.
*Plus Additional Fees
